Frequently Asked Questions

Who can benefit from Feelings Found? Who can benefit from Feelings Found?

Our products are designed for everyone! They are suitable for people of all ages who want to identify and express their emotions more effectively.

At what age can children start using your tools? At what age can children start using your tools?

Emotional curiosity is valuable to people of all ages. Many of our tools can be utilized by people of any age. If you’re ready to work on emotional curiosity with younger children, we recommend using this tool together.

Are the tools backed by research? Are the tools backed by research?

Absolutely! Our Co-Founder & President Rae Thomas is a licensed professional counselor who reviews and integrates research into the design of our products.

Are your tools only for people in therapy, or can anyone use them? Are your tools only for people in therapy, or can anyone use them?

No one is left out at Feelings Found. Our tools are for EVERYONE.

Are your tools a replacement for therapy? Are your tools a replacement for therapy?

No, our tools are not a replacement for therapy. If you're struggling, we recommend seeking professional help. Our tools are meant to complement your emotional exploration.

Do mental health professionals recommend Feelings Found? Do mental health professionals recommend Feelings Found?

Therapists and private practices are some of our biggest fans! Many use our tools in their daily practice with their clients. Check out our individual product pages to read how Feelings Found has become part of their everyday.

Do you offer guidance on how to integrate your tools into daily life? Do you offer guidance on how to integrate your tools into daily life?

Yes! We understand that integrating emotional exploration tools into daily life can feel overwhelming at first, which is why we offer guidance to help you get the most out of our products. Our on-staff clinician is available for product demos and trainings, providing practical strategies for incorporating our tools into your routine. Whether you're using them for personal growth, in a therapeutic setting, or within a group, we’re here to support you every step of the way. Contact us to schedule a demo or learn more!

How do I use the different wheels? How do I use the different wheels?

Click here to review a custom how to guide for each of our tangible tools.

Do you offer international shipping? Do you offer international shipping?

Unfortunately, we do not offer international shipping at this time. One alternative that we can recommend is looking into package forwarding services that allow you to purchase from US-based companies and have your order shipped outside of the US via the third party service. One that we have heard good things about is Planet Express. We hope this is helpful and thank you for supporting our work from afar!

Do you offer free shipping? Do you offer free shipping?

We currently offer free shipping on orders of $65 or more. Please visit our Shipping & Returns page for more information.

Why does merch take longer to ship than other products? Why does merch take longer to ship than other products?

We believe in creating with intention—not excess. That’s why our merch is shipped on demand, meaning each item is made just for you instead of being mass-produced. This approach helps us reduce overproduction and unnecessary waste, aligning with our commitment to sustainability. While this means shipping may take a little longer, it ensures that every piece is crafted with care and purpose. Thank you for your patience and for supporting a more mindful way of doing business!

What is your return or exchange policy? What is your return or exchange policy?

Please visit our Shipping & Returns page for more information.

Do you offer bulk orders? Do you offer bulk orders?

Yes, we do! We also specialize in co-branding and customizing our emotional exploration tools to meet your specific needs. Whether it's adjusting the language on our wheels or integrating your brand into our products, Feelings Found collaborates with you to ensure our products resonate with your community. Click here to learn more and to schedule your consultation to discuss your needs further.

What is the main difference between co-branding and customization orders? What is the main difference between co-branding and customization orders?

Co-branding allows you to add your colors, logo, and fonts to the tool, while customizing allows you to change the language, word choice, and topics. Click here to schedule your consultation.

Do you have a brand ambassador program? Do you have a brand ambassador program?

We sure do! Apply now to become a VIF for free products, special discounts, product testing, and more.

How can I support your mission? How can I support your mission?

First and foremost, thank you for asking! The best way to support our mission is by 1. shopping our tools, 2. spreading the word and normalizing talking about feelings, and 3. engaging with our content whether that be subscribing to our email newsletter, following us on social, or listening in to our podcast.

How can I stay updated on new product releases or mental health resources from your brand? How can I stay updated on new product releases or mental health resources from your brand?

The best way to stay in touch and learn about everything we're doing is by subscribing to our email newsletter. We also offer exclusive discounts to our subscribers as a small token of appreciation for supporting our vision.

How can I collaborate with your brand? How can I collaborate with your brand?

Please contact us and tell us more about how you envision us collaborating, and we will reach back out to confirm our interest and availability.

We’d love to feature Feelings Found! Who is the best person to connect with for an interview or feature? We’d love to feature Feelings Found! Who is the best person to connect with for an interview or feature?

Thank you so much for your interest! Please email our team at marketing@feelingsfound.com to discuss your opportunity further.