Shipping & Returns
Shipping Information
Domestic Shipping:
- We ship anywhere in the United States.
- Shipping rates are calculated at checkout based on your location and order size.
- Standard delivery typically takes around 7 business days.
International Shipping:
- Currently, we do not offer international shipping.
Back in Stock Notifications:
- Products are restocked regularly.
- If a product you want is out of stock, email us at hello@feelingsfound.com and we can provide an estimate for restocking timeline.
Returns and Refunds
Return Policy:
- You have 30 calendar days from the date of purchase to return an item for a refund.
- To be eligible for a return, the item must be in the same condition as when you received it.
- Any item not in its original condition, damaged, or missing parts for reasons not due to our error will not be eligible for a refund.
Shipping Costs for Returns:
- The cost of shipping for the original order is non-refundable.
- Customers are responsible for covering the shipping costs associated with returning the item.
- We recommend using a trackable shipping service or purchasing shipping insurance to ensure successful delivery of your returned item. We cannot guarantee receipt of your returned item if it gets lost during transit.
Refund Process:
- Once we receive your returned item and verify that it meets the return criteria, we will process your refund.
- The refund will be issued to the original payment method used for the purchase.
- Please allow 7 days from receipt of product ffor the refund to be processed and reflected in your account.
Damaged Items:
- If you receive a damaged item, please contact us upon receipt.
- We will require photographic evidence of the damaged or defective item.
- Once the damage is verified, we will either replace the item or issue a refund, including the shipping costs.
Contact Us
- For any shipping or return inquiries, please contact our customer support team at hello@feelingsfound.com.